01Eligibility
You must be at least 18 years old and capable of entering into a legally binding agreement. Minors may use the app only under the supervision of a legal guardian.
02Account Creation
To access our services, you must register an account with accurate and complete information. You are responsible for safeguarding your login credentials and for all activity under your account.
03Use of Services
You agree to use DriveX only for lawful purposes. You must not misuse the app or interfere with its proper functioning.
04Payment
All payments for rides or deliveries are processed through our platform. By booking a service, you agree to pay the applicable fees as shown in the app.
05Cancellations & Refunds
Cancellations must be made within the allowed time frame. Late cancellations or no-shows may incur fees. Refunds are issued at our discretion, based on the circumstances of each case.
06Driver & User Conduct
All users and drivers are expected to behave respectfully. Any misconduct, fraud, or abuse may result in suspension or permanent account removal.
07Privacy
We collect and use your data as outlined in our Privacy Policy. Your location, contact details, and trip history may be collected to improve your experience.